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“I just wanted to give some feedback on the Leadership training provided by your company. I speak for everyone in attendance when I say that the trainer did an absolutely fantastic job! This was so much better than what we expected. I’ve been to many of these trainings over the past 15 years, but this beat all. His expertise, personality, materials and presentation made this a truly enjoyable experience for us all. We will absolutely be taking what we’ve learned from the training and making our best attempt to use this very pertinent information in the workplace.”
Pivot Precision Student - Leadership Skills
The trainer presented the material to our employees in a professional and easily understandable manner. As a result of the training in proper operation of the equipment and due to new regulative updates provided, our employees’ safety awareness has increased immensely.
Feldmeier Equipment - Forklift Safety class
Excellent class! The instructor really knows his “stuff” and encouraged class participation.
Ascension Industries student – Hazard Communication class
I found it very helpful that the instructor was able to relate the material to actual responses and the Institute’s campus.
Roswell Park Cancer Institute student - Spill Awareness class
Instructor covered new electrical codes that apply to our workplace – great examples.
United Memorial Medical Center student- Electrical Safety class
The instructor related material to our workplace – great knowledge and real life story experiences.
Genesee ARC student - Safety Awareness class
The instructor was well prepared – related information to our campus environment – excellent hands-on exercises.
St. Bonaventure University student – Campus Safety Response class
I felt the course was very informative – the hands-on training was most valuable.
Smokin Joe’s student – Forklift Safety class
Safety training is never a waste of time. Great class – don’t change a thing!
Monroe County student – Electrical Safety class
I am writing to give Barbara Michel our highest recommendation. We as a company have used Barb’s invaluable knowledge in obtaining many thousands of dollars in grant money for safety training as well as other training needs. She clearly takes pride in doing a great job for her company and for the clients she represents. It would be hard to envision someone doing a better job than Barbara at representing her client’s interests.
Candlelight Cabinetry, Inc., Lockport, NY
As a Safety Coordinator, I need to ensure compliance training of our entire workforce within my allotted budget. In circumstances that require me to consider outside assistance, it has been great to know that I have a competent, professional and reliable resource in Barb Michel to write the grant for funding. Barb has secured the funding for every training session that we have applied for.
Safety Coordinator - Pennant Foods, Rochester, NY
For many years I have worked with Barb Michel in coordinating the training needs for Pivot Punch Corporation. Barb's knowledge of safety training and general corporate training is extensive. Her administrative and customer service skills are well utilized in the customized training schedules she prepares. Know that she will work with your organization's goals and needs to successfully secure grant funding for your training needs.
Pivot Punch Corporation, Lockport, NY
Barb has assisted ITT, Space Systems Division with numerous ESH training classes over the last several years. Her experience and professionalism make her easy to work with.
Rochester, NY ESH Specialist - ITT, Space Systems Division, Rochester, NY
Barb Michel has been instrumental in making arrangements for Leadership Development, Workplace Development, and Computer Training for our company. Her commitment to professional development training programs, organizational skills, and her ability to secure grant funding year after year has kept us coming back to her again and again!
HR Coordinator - Test America Inc., Amherst, NY
All of Barb Michel's help over the past couple of years has saved me much time and energy as I was learning my way around in a new position. She is such a wonderful resource of knowledge and has helped me organize my training system. All of her help with notification and applying for the grants is always a real life saver for us here at Johnson Controls. She is a pleasure to work with, and I eagerly look forward to her continued success.
Safety and Training Coordinator - Johnson Controls , Rochester, NY
I have been working with Barb Michel for over ten years. With her providing guidance and personal assistance in obtaining grant funding for various training activities, Barb has helped save our organization thousands of dollars.
Manager, Human Resources - Goodyear, Niagara Falls Chemical Plant

Today’s global marketplace is one of rapid-paced change. The emergence of worldwide competition, advanced management methods, and cutting-edge technologies requires that businesses employ highly trained, skilled workers in order to remain competitive.
Resource Management of Western New York, Inc. (RMI) can help your company achieve success in its workforce development training needs. We can do as much as you need us to do – from assessing your training needs, developing an effective training program, and locating grant funding to offset training costs to fully administering your training program - from online training registration for your employees to providing training data bases.
Since 1988, Resource Management’s trainers and personnel have been working in partnership with businesses and industries to help meet all their specialized training needs. Each year, tens of thousands of employees from business, industry, labor, and government received training in areas such as 10 & 30 hour OSHA outreach classes, health & safety training, professional development, and computer classes. Instructors custom-design their programs to meet the specific management or operational needs of each individual client.
You can be sure that your employees will receive the highest quality, most comprehensive and cost-effective instruction available. Resource Management’s training staff is eager to work with you to develop and implement programs that will give your company the competitive advantage. We look forward to becoming your partner in achieving excellence.